REVESTO GUIDE
ARTIST
WHAT IS REVESTO?
Revesto is a space designed to enhance the value of creators and those who choose to stand out.
It’s a meeting place between independent fashion artists and people seeking a unique, authentic, and non-conformist style.
A concrete alternative to the logic of fast fashion, which over the years has impoverished artistic expression and made fashion increasingly uniform.
On Revesto, artists can sell their handcrafted creations or offer customization services, transforming existing garments into one-of-a-kind pieces, shaped by the vision and identity of the person who will wear them.
It’s fashion, but also art, storytelling, and conscious choice.
It’s an invitation to reclaim the value of what we wear, rediscovering the connection between creativity, beauty, and sustainability.
WHY SELL ON REVESTO?
1. Creative Freedom
On Revesto, you set the rules of your style. No imposed collections, no trends to follow: express yourself freely, with the authenticity that makes you unique.
2. A Community That Values You
We speak to people who are looking exactly for you: lovers of uniqueness, conscious fashion, and garments that tell a story.
3. A Space That Celebrates Fashion as Art
On Revesto, fashion becomes artistic expression again. Your work is not just a product to sell — it’s a piece to share, promote, and protect.
4. Digital Tools, Artisan Soul
You’ll find a platform that is simple, safe, and designed to support those who create with their hands and heart. Manage orders, visibility, and customizations with just a few clicks — without ever losing the intimacy of your creative process.
5. Visibility and Growth
Revesto is the showcase you deserve: a place to get discovered, build your audience, and finally sell your art. Your creations speak for you — and can become the springboard for a new creative and professional journey.
REMOVAL FROM THE PLATFORM
Revesto is a space designed to promote art, trust, and mutual respect. To protect our community, we reserve the right to suspend or remove an artist from the platform in the following cases:
Sale of counterfeit products or items whose commercialization is prohibited by laws or regulations.
Repeated violations of the General Terms of Use and Sale, including dishonest or fraudulent practices.
Serious reviews or reports from users indicating misconduct, lack of transparency, or failure to fulfill obligations.
Offensive or unprofessional communication, either towards customers or Revesto staff.
Failure to provide documentation requested to verify identity or the authenticity of creations.
Age Restrictions
Revesto is intended for use by adults only. We may remove your profile if we discover that activities are being carried out by a minor.
In severe or repeated cases, removal may be permanent and not subject to appeal, to ensure a healthy, creative, and respectful environment for all.
REVESTO COMMISSIONS
Selling on Revesto is simple and transparent. Our only commission is 10% on the sale price of each successfully completed order.
How does it work?
When uploading your product, the system will automatically calculate the Revesto commission, so you’ll immediately know how much you’ll earn from each sale.
The commission is only applied when you make a sale: no registration fees, no monthly charges, no hidden costs.
The percentage covers platform costs, technical management, customer support, product promotion, and transaction security.
RECEIVING PAYMENTS
When do I receive payment for my sales?
Payment is credited to the artist only after the order has been completed and the user has confirmed the receipt of the product in accordance with the order.
The user has 48 hours to confirm the order’s compliance and report any issues. From that moment, you will receive your payment within 7 days.
How does payment work?
All transactions are securely processed through the integrated payment platform Stripe.
The payment is transferred to the IBAN or account linked to the artist’s profile during registration.
The transfer of funds, net of the REVESTO commission, may take up to 7 business days after the transaction is approved, depending on the chosen bank method.
SHIPPING AND COSTS
Shipments on Revesto are handled by our logistics partner InPOST.
Once the order has been paid, the artist can:
Automatically generate the shipping label from their personal area.
Once the label is generated, you will have 28 days to complete the product shipment.
Recommended shipping times
For non-customized products, we strongly recommend shipping within 2–3 business days.
This helps boost your reputation as an artist on Revesto and increases user trust.For customized products, the artist has up to 28 days to ship,
but it’s always good practice to inform the customer of the expected delivery time
and keep them updated on the order status.
Involving the customer in the creative process is a valuable plus!
Who pays for shipping?
Shipping is always paid by the end user:
For non-customized products or those customized at origin,
the user pays for shipping at the time of purchase.For user-owned products to be customized,
the user pays for both outbound and return shipping when placing the order.
What if something goes wrong?
In case of serious damage during transportation or issues attributable to the artist
(e.g. inadequate packaging, customization errors),
the artist is responsible for covering the return and full refund to the customer.
We strongly recommend careful packaging and using only Revesto’s integrated shipping system
to track every shipment and keep delivery proof on hand.
RETURNS AND REFUNDS
The right of withdrawal applies only to NON-customized products.
Customers have 14 days from the date of delivery to withdraw from the purchase, without needing to provide any explanation, in accordance with the Italian Consumer Code (Legislative Decree 206/2005).
❗ Customized products cannot be returned, unless there are damages or major errors.
How to request a return?
Within 48 hours, the user can activate the automatic return procedure from the “My Orders” section by indicating their intention to return the product.
Alternatively, they can always contact our Customer Service at support@revesto.it.
The product must be returned within 14 days from the withdrawal request, intact, complete, unused, in the original packaging, and with all tags still attached.
If the user reports an issue within 48 hours of receipt, Revesto may intervene as an intermediary to help resolve the dispute and, if necessary, directly manage the refund.
If the issue is reported after 48 hours, Revesto can no longer intervene directly: it is up to the artist and the buyer to reach an agreement, since the sales contract is between the two parties.
In these cases, any refund will be net of the Revesto commission (10%), which will not be reimbursed.
Who pays for return shipping?
For non-compliant, damaged, or incorrect products, the artist is responsible for the return shipping costs and any full refund.
In all other cases, return shipping costs are borne by the customer.
Exclusions from the right of withdrawal
Returns are not allowed for:
Customized or made-to-measure products
Sealed products that have been opened after delivery and cannot be returned for hygiene reasons
Products without tags, damaged, altered, or used
Products that may quickly deteriorate
Refunds to the end user
Refunds are issued:
To the original payment method, if Revesto manages the refund and the issue was reported within 48 hours.
To the original or an alternative payment method, if the return is agreed directly with the artist after 48 hours.
In all cases, Revesto can support communication between the artist and the customer to help both parties reach a fair agreement on the return and refund of a product.
ADVERTISING ON REVESTO
On Revesto, artists have the opportunity to highlight their products or their entire shop to increase visibility and reach a broader, more targeted audience.
How sponsored content works
You can choose to promote:
A single product
The entire storefront of your shop
The sponsored content will be displayed in strategic areas of the platform, such as:
The homepage
Category pages
Search results
The “Explore” section
Insights and performance
From your reserved area, you can monitor in real time:
The views of your sponsored content
The clicks received
The sales generated directly from your ads
These insights will help you understand what works best for your audience and fine-tune your strategy.
VACATION MODE
Need to take a break? No problem! On Revesto, you can activate Vacation Mode to temporarily pause sales and better manage your time. Your shop will still be visible, but all products will be marked as unavailable for purchase. Customers will be able to view your creations but won’t be able to place any orders until you’re back. You’ll still have access to your profile, be able to reply to messages, and monitor your activity.
When to activate Vacation Mode
You’re on holiday or traveling
You have too many orders to manage and need to temporarily slow down
You’re working on a new collection or project that requires focus
How to activate it
Go to your personal dashboard
Open the “Shop Settings” section
Turn on the “Vacation Mode” toggle
When to deactivate it
When you’re ready to return, simply disable Vacation Mode to reopen your shop and resume selling instantly.
!! Note: If you have pending orders, it’s important to fulfill them before activating Vacation Mode or clearly communicate your timeline to the buyer.
SWITCH TO USER PROFILE
If you sign up on Revesto as an artist, you’ll also be able to access the user interface to explore the platform just like any buyer.
How it works
Once you’ve completed your registration as an artist, a dedicated button (person-shaped icon) will appear in the menu bar allowing you to switch to user mode.
To return to artist mode, simply click the scissors icon.
What you can do in user mode
Purchase products from other artists
Explore the platform and discover new talents
Follow the profiles you love most
Save your favorite posts or products
Being an active part of the community as a user helps you get to know the platform better and support fellow artists like yourself!
PERMANENT ACCOUNT DELETION
If you wish to leave the Revesto platform, you can request the permanent deletion of your account in two ways:
Directly from the app: Go to the Artist menu and select the “Delete profile” option.
Or via email: Write to us at support@revesto.it clearly stating your intention to delete your account.
Deletion takes 14 business days from the moment of the request.
Once completed, the deletion is final and irreversible: all your data, products, and content will be permanently removed.
It is not possible to delete an account if there are pending orders or active disputes with other users.
We recommend resolving any outstanding orders or issues beforehand to ensure a smooth and proper closure.
Need help?
Contact us
Contact us